The issue that was preventing document creation and signing has been fully resolved. The disruption was caused by an outage in AWS CloudFront, which has now been completely mitigated by AWS. All BoldSign services are operating normally. We will continue to monitor system performance to ensure ongoing stability. Thank you for your patience and understanding.
Posted Feb 10, 2026 - 21:59 EST
This incident affected: Web App (Web App (Global)).