BoldSign - System Status
All Systems Operational

About This Site

Monitor the status of BoldSign's application and services on this page. We will post details of any interruptions in service here.

Please reach out to us at support@boldsign.com if you need any further clarifications.

Get notified about BoldSign outage updates via @boldsignstatus on Twitter

Web App Operational
90 days ago
100.0 % uptime
Today
Web App (Global) ? Operational
90 days ago
100.0 % uptime
Today
Web App (Europe) ? Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
API (Global) ? Operational
90 days ago
100.0 % uptime
Today
API (Europe) ? Operational
90 days ago
100.0 % uptime
Today
Docs Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 20, 2024
Resolved - We’re happy to inform you that the temporary service impact affecting BoldSign has been fully resolved. Both email delivery and custom email domain functionality are now operating as expected.

We appreciate your patience and understanding during this time. If you have any further questions or concerns, please don’t hesitate to reach out to our support team.

Nov 20, 05:28 EST
Identified - We’re pleased to inform you that the issue with delayed email delivery for signature requests and notifications has been resolved. Emails are now being sent promptly. However, custom email domains are still temporarily unavailable. During this time, emails will be sent from the BoldSign domain - mail.boldsign.com.

Our team is diligently working to restore custom email domain functionality as quickly as possible. We will keep you updated on further progress. Thank you for your understanding and patience. If you have any questions, feel free to contact our support team.

Nov 19, 22:18 EST
Investigating - We are currently experiencing a temporary service impact on BoldSign, specifically affecting:

1. Delayed email delivery for signature requests and notifications.
2. Custom email domains being temporarily unavailable.

Our team is actively working to resolve these issues as quickly as possible, and we will keep you updated on our progress.
We sincerely appreciate your patience and understanding. If you have any urgent concerns, please don’t hesitate to reach out to our support team.

Nov 19, 21:10 EST
Nov 19, 2024
Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024
Completed - The scheduled maintenance has been completed.
Nov 16, 02:45 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 01:00 EST
Scheduled - We will be performing scheduled maintenance and upgrades to improve your experience with BoldSign on November 16th from 1:00 a.m. to 2:45 a.m. EST.

Please note that all BoldSign services, except those hosted in our European data center, will be temporarily unavailable during this time. Rest assured, your documents will remain safe and secure.

Thank you for your patience and understanding as we work to enhance our platform.

Nov 15, 05:52 EST
Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.